O trabalho das (os) assistentes sociais na assistência estudantil da Universidade Federal da Bahia

Abstract

This dissertation deals with the work of social workers in the context of student assistance at the Federal University of Bahia (UFBA). The general objective was to get to know the work of social workers during the institution's student stay. Therefore, the specific objectives of the research were: to characterize the student assistance promoted by UFBA; describe the professional profile of social workers who work in student assistance at the University; analyze the working conditions of social workers in the institution's student assistance and identify and analyze the requests, demands and professional responses of social workers in student assistance at UFBA. The theoretical elaborations that supported the study are based on critical social theory to unveil the constitutive elements of the work process that structures capitalist society, marked by social inequalities and its strategies for maintaining the current order. The locus of the research was the Dean of Affirmative Actions and Student Assistance (PROAE), responsible for developing student assistance and affirmative actions that are part of UFBA, with facilities in the municipalities of Camaçari, Salvador and Vitória da Conquista. As for the methodology, the study was based on a bibliographic survey, document analysis and empirical research, through the application of a questionnaire covering 43 questions related to the professional profile, to working conditions and to professional requests, demands and responses, having as research subjects 13 social workers linked to the Dean of Affirmative Actions and Student Assistance. The research was approved by the Research Ethics Committee of the Institute of Psychology. The survey results show that the work of social workers at PROAE consists of distributing resources from the National Student Assistance Program (PNAES). In this way, the professionals predominantly carry out activities related to the selection processes for students' access to the Program's actions, such as: socioeconomic studies, dissemination, guidance, social monitoring, among other activities related to the demand for student assistance. It is concluded that the work of social workers at PROAE is carried out in a context of insufficiency of human, material and financial resources.