Análise da maturidade em gerenciamento de projetos na Universidade Federal da Bahia (UFBA)

Abstract

This thesis seeks to know the level of project management maturity (MGP) at the Federal University of Bahia (UFBA), essential for diagnosing an organization's project management capacity, and starting point for the development of this strategic field. The evaluation was made by sampling, in 71 subsectors, which together formed a total of 32 sectors, which comprise Academic Units (AU) and Central Administration (AC) of the University, in addition to 3 sectors of the Research and Extension Support Foundation (FAPEX). We sought to know the vision of the actors involved with projects, mapped according to the criteria of the PRADO-MMGP model, chosen, among other issues, for being simple, sectorial and widely tested in Surveys, since 2005. The analysis was based on the diagnosis of UFBA (MGP), seeking to improve its GP capacity, using reference standards such as the Project Management Book of Knowledge Guide (PMBOK) and the specificities of the University, based on bibliographic and documentary research. To assess the University's MGP level, a quantitative survey was conducted, applying the questionnaire defined by the model, making a total of 117 respondents. In addition, a qualitative research was carried out, conducted through interviews based on the model’s dimensions, with 8 UFBA managers. It was possible to verify in the Final Maturity Assessment (AFM) that, on average, the level of MGP at UFBA is weak, which is characterized by isolated initiatives, without definition of methodological standards, while that of FAPEX is good, in wich there is the implementation of a GP platform and improved results. In addition, the Adherence profile, Levels (AN) and Dimensions (AD) of both institutions were raised, besides benchmarking UFBA’s results compared to the national average and related institutions. The assumption was proven, showing the highest MGP levels of the Foundation in relation to UFBA’s. The need to evolve maturity levels was demonstrated, highlighting the main points for improvement. Based on the findings, it was possible to elaborate the Action Plan for Improvement of UFBA's GP (PAGP / UFBA), to develop at the University's MGP. Some limitations impacted the development of the research, mainly due to the COVID-19 pandemic, which caused the interruption of the Master's classes and brought some operationalization difficulties to the research. There was resistance from some UFBA managers regarding the use of administrative tools more widespread in the private sector, which requires greater care and debate about the organizational strategy with the Central Administration before an eventual implementation of a growth plan for UFBA’s GP. In contrast, there is a motivation to improve project management among most respondents. It is suggested for future work, that dimensions such as skills training and UFBA's organizational structure related to the GP be explored with greater emphasis, as well as the development of the Growth Plan for UFBA’s MPG, based on the Prado model, considering the PAGP constant in this research.