Assédio moral: uma análise da percepção dos servidores técnicos-administrativos da Universidade Federal da Bahia (UFBA)

Abstract

In a context of precarious working conditions, the debate around moral harassment is fundamental. Reading around this practice takes into account a more complex context of relationships, in which it is necessary to have an overview that goes beyond its exercise, in a more objective way. Therefore, understanding the limits of its practice in a broader way, its main consequences, its motivating aspects, and other aspects, from the historical moment in which the study is located, as well as from the university space. Inserted in this context, the present study aims to understand how the cases of moral harassment are perceived by the technical-administrative servants of the Federal University of Bahia in their work environments. Therefore, it is understood that it is of fundamental relevance to verify the perception of UFBA's technical-administrative employees about bullying, to understand the practice of bullying and its historical context, to identify and describe the practices of bullying in the workplace, specific against technical-administrative servers of UFBA, and its combat practices. It is a descriptive study, based on the vast bibliographic production on the subject, but keeping a close eye on reality, in order to describe the practice of moral harassment as it presents itself in the context of the research. For the collection and analysis of the data a questionnaire was used through the Google Form, with closed and open questions, in order to allow greater precision in the characterization of the interviewees, as well as to enable a qualitative and quantitative evaluation. Thus, it was noticed that there is a mismatch between what the respondents believe to be harassment and what they actually experienced in the workplace. Because, given the questions with few indicators and without a specific delimitation, the answers were marked positively more often than in cases where there was a description of the main characteristics of the harassment, also revealing that there is a confusion between the intensity of the adverse events suffered and the presence of negative acts. As a fundamental aspect of the analysis - as well as the motivators, the consequences, the characterization of the profile of the aggressors, among other aspects - the employees' self-perception of the phenomenon opens doors to consider the need to implement a training process for prevention and combat to Moral Harassment at UFBA, mainly in view of the high level of respondents who do not believe in the institution's devices to combat the practice.