Vínculos organizacionais dos servidores da Receita Federal do Brasil: identificação de perfis latentes e análise de Moderação das Variáveis Sociodemográficas e Ocupacionais

Abstract

This dissertation aims to answer the following research problem: How are the organizational links of the Federal Revenue of Brazil (FRB) servers characterized, considering the relationship between the links and the sociodemographic and occupational characteristics? For this, two scientific articles were developed and later will be submitted to scientific journals for publication. Both articles are quantitative research, in which data were collected via an online survey. The collection instrument was a structured questionnaire containing the scales of organizational commitment, organizational entrenchment, organizational consent, and sociodemographic and occupational data of the participants. The survey had the participation of 1,126 civil servants from the RFB. The first article of this dissertation used the technique of latent profile analysis to identify the organizational commitment and entrenchment profiles and the multinomial logistic regression technique for predicting the profiles, considering the sociodemographic and occupational variables and the organizational consent level of the participants. Based on these analyses, four different attachment profiles were identified: (1) moderately attached; (2) low attachment, predominantly uncommitted; (3) low bond; and (4) bound, predominantly committed. The predominant profiles were (1) and (4), which show medium-high and high levels of organizational commitment. Servers with less service time and younger age predicted low attachment profiles. Therefore, the occupants of leadership positions had associated with profiles with higher levels of organizational commitment and the dimension of adjustment to the social position of organizational entrenchment. Regardless of the predictive effect of organizational consent on the identified links profile, it has been found that the higher the consent level, the greater the commitment. The second article of this dissertation used descriptive analysis and moderation analysis to analyze the organizational ties of the FRB servers from their sociodemographic and occupational characteristics and to evaluate the moderating effect of these variables on the relationship between entrenchment and organizational commitment. It was noticed that the technical-administrative servers have lower levels of commitment, entrenchment, and organizational consent. Servers occupying leadership positions were more committed and consenting. Regardless of the moderating effect of the sociodemographic and occupational variables studied, it was possible to notice that the gender of the participants, position held, leadership, age, and length of service all moderated the relationship between the adjustment to social position dimension and organizational commitment. For the impersonal bureaucratic arrangements dimension, there is moderation for gender, position held, age, and length of service. Finally, the relationship between the limitation of alternatives dimension and commitment is moderated exclusively by the size of the service variable. Among the main theoretical contributions of this dissertation are the expansion in studies of organizational entrenchment and consent bonds, especially in articulation with organizational commitment, and the use of more sophisticated methodological techniques: latent profile analysis (article 1) and moderation analysis (article 2). As a practical implication, based on the results found in the articles that make up this dissertation, an organizational intervention project was elaborated that contained a policy proposal and practices for managing organizational ties within the FRB.