Trilhas de aprendizagem: uma proposta a partir do mapeamento de competências na Universidade Federal da Bahia

Abstract

In order to increase competitiveness in an efficient and sustainable way, organizations constantly seek to update themselves through new management models and instruments that enable the improvement of organizational performance. In this context, competencies management stands out by promoting professional and personal growth through the development of skills aimed at achieving strategic objectives using different learning resources to enhance knowledge, skills and attitudes. Among the training tools used for this function, learning trails emerge as a flexible and individualized option, in which the server has autonomy to choose, among the options offered, the most appropriate learning objects due to their previous knowledge, availability of time and personal interest. Thus, the objective of this work was to create a pilot project of learning trails from the mapping of competencies in the School of Administration of UFBA, and to suggest an application prototype for the availability of these trails. The research can be classified as qualitative, descriptive and applied, and was carried out in three stages: a) Mapping of competencies; b)Development of learning trails; c) Prototype of the UFBA Learning Trails Application.The mapping consisted of documentary analysis, application of a questionnaire amongthe school's workers and semi-structured interviews with key people of the institution and,from this, ten organizational competencies were defined, which were deployed into twelveindividual competencies, which were used to calculate the competencies gap.Interpersonal Relationship was chosen by the servers as the most important, and servedas the basis for the creation of three tracks for servers with little, medium or muchexperience, which contain the Basic, Intermediate and Advanced options, with differentlearning objects that deal with bullying, citizen service, teamwork, conflict management,accessibility and respect for diversity. Finally, the prototype of the application was madefrom the creation of wireframes on the Canva website with the main functionalities thatwould be made available in the app. Thus, it is believed that this study can contribute tothe improvement of training policies and the use of management by competencies as amanagement model at the University, in addition to adding to the literature on the subject.