Mediação da informação orgânica: um estudo de múltiplos casos nos escritórios de contabilidade de Salvador.

Abstract

The mediation of organic information carried out in organizational environments is the theme of this work. From this perspective, this research aimed to verify how the process of mediating organic information occurs in accounting offices in Salvador. Configured as a descriptive research of a quantitative and qualitative nature, in which, based on the adoption of the multiple case study method, involving 35 offices in Salvador, a questionnaire was applied to those responsible for the files of these cases, has no intention of profiling these professionals, as well as identifying and describing the information mediation actions – direct and indirect – carried out by them. Interviews were also carried out with users of official offices, in order to identify signs of possible indicators of the scope of the dimensions of information mediation in the activities carried out in these files. As agreed results there is an absence of archivists in the archives of these accounting offices, which means that the mediation of information is carried out unconsciously. In this context, it was only possible to identify elements indicative of the partial reach of some of the dimensions of information mediation. Thus, it is concluded that it is necessary to compensate the mechanisms and strategies to encourage the creation and/or expansion of a job market for archivists, movements not only an adequate and technical organization in the archives of accounting offices, but also to enhance the social importance of the archive and the mediation of organic information for its users.